Privacy & Data Protection

Privacy Policy

Website: vantyxlabs.com
Last updated: February 25, 2026

This policy explains what information we collect, why we collect it, and how we protect it when you visit our website, contact us, or place an order. We keep data collection minimal and use it only for providing our service and support.

WhatsApp Support +33 7 56 75 66 28 Email contact@vantyxlabs.com

Quick navigation

1) Information we collect 2) How we use information 3) Sharing & disclosures 4) Cookies & analytics 5) Security & retention 6) Your rights 7) Contact

Note: Products are sold strictly for laboratory / research use. This website makes no medical claims. For documentation or batch info, contact support.

1) Information we collect

We collect information that you choose to provide and limited technical data needed to operate the Site.

Contact details: name, email, phone number (including WhatsApp)
Order details: products selected, delivery preferences, support messages
Shipping details: delivery address and country (for fulfillment)
Messages: anything you send via forms, email, or WhatsApp
Technical data: IP address, device type, browser, pages viewed (basic logs)

2) How we use information

We use your information only to provide customer support, fulfill orders, improve the website, and prevent fraud/abuse.

Process and fulfill orders, including shipping coordination
Respond to messages and provide customer support via email/WhatsApp
Confirm availability, pricing, and requested documentation
Improve performance, user experience, and Site stability
Detect and prevent fraud, spam, and abuse

3) Sharing & disclosures

We do not sell your personal data. We only share information when it’s necessary to operate our service.

Shipping providers: only what’s needed to deliver your order
Service providers: hosting, email tools, basic security (limited access)
Legal: if required by law, regulation, or valid legal process

We minimize what we share and only provide what’s necessary for the specific purpose (delivery, support, security).

4) Cookies & analytics

The Site may use cookies or similar technologies for essential functionality (e.g., remembering preferences) and basic analytics to understand how pages are used.

Essential cookies: needed for core site functionality
Performance analytics: understand traffic and improve UX

You can disable cookies in your browser settings. Some features may not work properly if cookies are blocked.

5) Security & retention

We use reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or loss. We retain information only as long as needed for support, legal, and operational purposes.

Access controls and limited internal access
Secure hosting and basic monitoring
Data kept only as needed for support, orders, and compliance

6) Your rights

Depending on your location, you may have rights to access, correct, or delete your personal information. You can request help by contacting us.

Request access to the personal data we hold about you
Request corrections if information is inaccurate
Request deletion where applicable
Opt out of non-essential communications at any time

To protect your privacy, we may ask for verification before processing certain requests.

7) Contact

If you have questions about this Privacy Policy or want to request access/correction/deletion of your information, contact us here:

WhatsApp Support +33 7 56 75 66 28 Email contact@vantyxlabs.com